Video: viewing healthcare through a new lens; a must for caregiver and organization success

“The challenge…right now is clearly workforce.” Organizations need to place renewed emphasis on their cultures and adherence to mission.



"Health systems have never had to care for their caregivers – their mental health, their spiritual health and physical health.” 


“There is a whole panoply of challenges, but one right now is clearly workforce,” says Ken Graboys, CEO of The Chartis Group. “If you look through the workforce lens, we have more folks leaving the workforce, and for the ones that are still in it, they’ve suffered trauma over the past three years the likes of which the industry has never seen. Health systems have never had to care for their caregivers – their mental health, their spiritual health and physical health.” 

In turbulent times, healthcare organizations need to place renewed emphasis on their cultures, but reinforcing that doesn’t happen in a vacuum, Graboys believes. “I think the strength of any organization’s culture, its adherence to mission is grounded in every individual that comes on board. If his or her individual mission is aligned with the collective mission, then the aggregate can be far stronger." 

Watch this interview with Ken Graboys, CEO of The Chartis Group, Adam Gale, CEO of KLAS Research and Fred Bazzoli, Editor-in-Chief of HDM as they discuss the new lens that health systems need to look through to move beyond the pandemic and thrive. Read the article


Best in KLAS leaders share success principles BEYOND THE RANKINGS


EPIC Systems:

Where will healthcare be in 2 years…20 years? Epic’s Judy Faulkner shares insights. 

The Chartis Group:

Purpose, impact, respect, caring – those who work for it have value to contribute back to the world

 Nordic:

Provider/vendor partnership – not 50-50 split but each 100% committed.

Galen Healthcare Solutions:

Culture is king when counteracting healthcare’s workforce challenges  


Best in KLAS Report

2022 Best in KLAS Awards - Software and Professional Services

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