HDM Special Report: Making the Grade

The stories and best practices behind the most successful people, process and technology strategies moving healthcare to achieve the Quadruple Aim. 

Beyond the Rankings is a 12-month in-depth look beyond the rankings of healthcare’s most prestigious lists, awards, and ranking programs. This HDM Special Report explores these top honors with a unique perspective and focus on not just who, but WHY organizations make the grade – cultural attributes of innovative organizations, partnering best practices, winning strategies, and vision for the future of healthcare. Our behind-the-inner-workings dive deeper into these top-performing institutions including executive interviews, examination of organizational strategic processes, and exploration of the motivational forces driving success among these organizations and their leadership. 

In addition to the Best in KLAS report, Beyond the Rankings will highlight the 'WHY’ behind several leading industry rankings, including US News Best Hospitals, CHIME’s Most Wired Hospitals, and other high-profile industry ranking programs, sharing stories and best practices behind the most successful people, process and technology strategies moving healthcare to achieve the Quadruple Aim. 

Best in KLAS leaders - top category service and tech firms

EPIC Systems:

Where will healthcare be in 2 years…20 years? Epic’s Judy Faulkner shares insights. 

With the COVID-19 pandemic waning, Epic and CEO Judy Faulkner expect increasing reliance on tech solutions to improve care and deal with pressures...Read the article

Watch the interview with Judy Faulkner, CEO Epic Systems


The Chartis Group:

Purpose, impact, respect, caring – those who work for it have value to contribute back to the world 

A strong vision that provides focus on the greater good of all powers The Chartis Group, and contains valuable reminders for health organizations...read the article

Watch the interview with Ken Graboys, CEO The Chartis Group



Provider/vendor partnership – not 50-50 split but each 100% committed. 

“Too often, discussions about working together become one-sided relationships. To succeed, partnerships require gains for both parties,” says Nordic’s Jim Costanzo...Read the article

Watch the interview with Jim Costanzo, CEO Nordic Consulting


Galen Healthcare Solutions:

Culture is king when counteracting healthcare’s workforce challenges 

Commitment to employees – proven in word, thought and deed brings a reciprocal response of loyalty and perseverance – is borne out at Galen Healthcare Solutions...Read the article

Watch the interview with Galen Healthcare Solutions, CEO Steve Brewer


‘Best in KLAS’ report recognizes high performers among HIT vendors

In 2022 results, Epic wins again for its suite of products, while Nordic, Galen Healthcare and The Chartis Group are lauded for consulting services...Read the article

Get the Best in KLAS Report : 2022 Best in KLAS Awards - Software and Professional Services

Best in KLAS Service & Software Solutions

AQUITY SOLUTIONS - Best in KLAS for Transcription Services

Listening – key to organizational success

Communications internally and externally improves service, creates a partnership, and delivers success...Read the Article

CAREGILITY - 2022 Best in KLAS – Virtual Care Platform (non-EMR)

Caregility -tech to ease staffing issues

Technology addresses staff shortages, hybrid care potential

As healthcare organizations aim to offer more sites for advanced care and manage shrinking staffs, platforms like Caregility show new possibilities...Read the article

CLEARBALANCE - Best in KLAS Patient Financing Services

ClearBalance - Patient Financing Services

Helping patients with the bill can improve their experience

With consumers facing large responsibilities because of high-deductible plans, services such as ClearBalance help them meet obligations...Read the Article

CLOSEDLOOP.AI - Best in KLAS Healthcare Artificial Intelligence: Data Science Solutions

Value-based care will catalyze providers’ tech expectations

Organizations will look to achieve actual ROI from artificial intelligence, but will need consultative help from solution providers such as ClosedLoop.ai...Read the article


Showcase your achievements or highlight partnerships with top-ranked organizations

To enhance your company’s visibility and shine a brighter light on your company's achievements like Best in KLAS and Top Hospitals, or to support these institutions and highlight your partnership with them, contact HDM


Get updates delivered to your inbox each month. Subscribe to HDM Beyond the Rankings.

More for you

Loading data for hdm_tax_topic #better-outcomes...