Project of the Year, Revenue Cycle: University of Michigan Health System, Ann Arbor, Mich.

A five-person team within the University of Michigan Health System eliminated more than 10,000 hours in redundant labor and recovered more than $3 million in Recovery Audit Contractor money in the 2015 fiscal year through operational efficiency improvements.


The Fast Analytics team, analytics specialists identified areas of improvement across the three-hospital system. Through Tableau Software, static reports were automated and the manual process of printing and shipping more than three-quarters of a million pages each year was replaced by an internal website.

The team also adopted a method called the “one hour challenge,” where it spent 60 minutes analyzing and interpreting data to find areas for improvement.

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