Video: Concern with lack of oversight, privacy & security as apps grow widely

Interview with Epic’s Judy Faulkner and Adam Gale of KLAS Research shares unique culture, vision and approach to customer success that helps Epic stand at the forefront of healthcare technology.


Healthcare trends still need to be sorted out, including the wider expected use of third-party apps and requirements that information be allowed to flow freely through them.



Judy Faulkner, Founder & CEO of Epic worries about the lack of oversight, and privacy and security concerns as apps are widely created and yet poorly regulated. She cited a recent Steve Forbes article that cited the lack of HIPAA protection for data that patients share with apps. Recent legislative efforts are rising to counterbalance these risks. 

Now, Epic is looking ahead to how the healthcare industry will evolve over the next few years. That still lines up with Faulkner’s vision, which she refines and sharpens as she continues discussions with executives of its customers. “We’re really shooting to be creative, come with lots of new things that might help – that might be new to the industry,” she says. 

Watch this exclusive Health Data Management interview with Faulkner, Adam Gale, CEO of KLAS Research, and Fred Bazzoli, Editor in Chief of HDM as they discuss the unique culture, vision and approach to please customers that makes Epic arguably the most impactful technology firm in healthcare. Read the Article


Best in KLAS leaders share success principles - BEYOND THE RANKINGS


EPIC Systems:

Where will healthcare be in 2 years…20 years? Epic’s Judy Faulkner shares insights. 

The Chartis Group:

Purpose, impact, respect, caring – those who work for it have value to contribute back to the world

 Nordic:

Provider/vendor partnership – not 50-50 split but each 100% committed.

Galen Healthcare Solutions:

Culture is king when counteracting healthcare’s workforce challenges  


Best in KLAS Report

2022 Best in KLAS Awards - Software and Professional Services

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