Only a very small percentage of patients are enrolled in CMS’ Chronic Care Management (CCM) program. Care management is a notoriously complex process, and getting paid for doing care management within the Medicare CCM program has been especially difficult.

Some physicians don’t believe in the value of these preventive services, many don’t know who is eligible for these services, and others deliver them but don’t know the right way to code for them and miss out on getting reimbursed appropriately.

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