Interoperability, which allows disparate technology systems to communicate openly, could easily be called the secret sauce for successful value-based care models. But as we approach the era of value-based care, the industry needs to think beyond EHR interoperability. Interoperability for telehealth—a critical part of the care delivery system of the future—must be top of mind.

The healthcare industry is moving into an age where quality, efficiency and positive outcomes outpace volume in importance; being able to exchange data easily and securely is front and center. However, healthcare systems and stakeholders still use multiple technology systems that, by and large, don’t communicate well. This wastes a lot of resources, puts patient safety at risk and hinders the progress of medicine—especially for the many healthcare providers entering into shared-risk groups, such as Accountable Care Organizations.

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