When the subject of healthcare comes up in conversation, nearly everyone has a story to share about a mistake that could potentially have impacted their care or that of a loved one. Indeed, more than 195,000 deaths occur in the U.S. each year due to medical errors, a whopping 60 percent of which are attributable to improper patient identification.
Compare that to the airline industry. U.S. carriers flew nearly 737 million passengers domestically and internationally. Of 132 million U.S. flights, 41 included high risk mistakes by air traffic controllers.
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