Cutting-edge technologies like deep machine learning, digital pathology, precision medicine and genomics are fueling some of the most exciting discussions in the healthcare industry.
However, in addition to these discussions, it’s also critical to talk about the digital foundation a healthcare organization has put in place and whether or not its IT staff is prepared to examine, adopt and support these advanced solutions.
To deliver sophisticated technologies like these requires the full focus and attention of a unique breed of IT specialists. And while these people may already be on an organization’s IT staff, if they’re bogged down with the daily operation of an infrastructure, the intellectual bandwidth needed to tackle the implementation and deployment of new clinical or research technologies simply won’t be available.
The solution isn’t adding more staff—it’s simply a matter of having the right roadmap.
Before an organization can succeed with advanced clinical or research technologies, it needs a digital foundation that makes strategic use of managed services, IT service management (ITSM) and the cloud to help it take those all-important next steps toward a more efficient, secure, digitally enabled future in which an IT staff and systems are prepared to implement the new technologies being developed and brought to market today.
The role of managed services
Let’s be honest—the 80/20 rule we’ve talked about for decades is still the norm. And in a resources-constrained environment where a healthcare IT team is spending 80 percent or more of its time monitoring events, implementing patches, overseeing backups, staying compliant and managing the service desk, real digital transformation just isn’t an option.
Healthcare CIOs simply must find a way to flip that 80/20 rule upside down, and the simplest and most cost-effective way to do that is through the use of managed services. In fact, in a recent survey of 890 CIOs around the world, one quarter said they already outsource most (more than 50 percent) of their IT to a trusted managed services provider.
Automating with IT service management
At a time when CXOs and healthcare boards of directors are demanding “more, better, faster” from their IT departments, but budgets are not expanding commensurately, the right automation and ITSM strategies give HIT executives another important success-building option: Migrate what you can to the cloud, then automate what is kept in house so that neither IT nor clinicians spend unnecessary valuable time on maintenance and management of systems that could effectively run themselves.
Cloud solutions: A vital part of the plan
IT is no longer all about the infrastructure an organization owns and manages in house; instead, it’s about the quality of services it can efficiently and cost-effectively deliver to users throughout the organization. To provide a more agile IT experience, many healthcare CIOs have realized, requires a new operational and consumption model that relies on the cloud as a vital and viable part of the plan. And, now that security for cloud solutions has matured, the cloud can and should play a significant role in an organization’s digital transformation strategy.
Logicalis is offering a more in-depth look at the role cloud, ITSM and managed services can play in an organization’s digital future in a white paper entitled “Optimizing Every Healthcare IT Dollar” available to anyone registering for a meeting at HIMSS18.
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