SCI Solutions acquires DatStat to boost patient engagement

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SCI Solutions, which offers patient access and care coordination software, is acquiring DatStat, which develops patient engagement and digital health tools.

Seattle-based SCI says it hopes the combined offerings of the two companies will be merged to create “a complete patient access and engagement solution for patients,” enabling them to more conveniently connect with their care teams and take a more active role in managing their health.

Financial terms of the agreement were not disclosed. The combined company is headquartered in Seattle.

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SCI’s products and services are intended to enable provider networks to gain economic value through better community-based care coordination; it operates a cloud-based service for more than 13,000 physician practices and 1,000 hospitals, health systems and imaging centers, in 350 markets.

Joel French, CEO of SCI, says the move will help his company better respond to how consumers want to use online connectivity to improve access to healthcare providers.

“In our consumer-driven health model, provider organizations need to fundamentally reimagine ways to deliver online service and convenience expected by consumers who have grown accustomed to digital engagement throughout their daily lives,” French says.

The partnership with DatStat will help the company “eliminate the divide between today’s complex health enterprises and individuals wanting to be personally engaged, understood and involved in their care,” he adds. “These software tools will foster sustainable growth for providers and improve health and satisfaction for participating patients.”

DatStat applications enable patients to securely message providers, complete pre-visit forms and surveys online, confirm that they’re adhering to care plans and receive reminders about follow-up appointments. The intent is for patients to work with providers to develop self-care management plans and track adherence to them, says Lizza Miller, DatStat’s co-founder and CEO.

Health systems are becoming aware of changes in consumer attitudes toward care management and the role of technology. A recent report by Kaufman Hall shows that while 58 percent of healthcare leaders indicate that offering digital tools to enable consumer engagement is a high priority, only 14 percent say they have such capabilities in place, fueling the market growth predictions.

“With rising consumerism in healthcare, the explosion of high-deductible health plans and consumers who are increasingly shouldering more of their own costs, health systems must support the new ’patient payer’ by providing tools that make it easier for consumers to do business with them,” French adds.

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