Loss of data during information system backups, upgrades to operating systems and databases, and while migrating data from one storage vendor to another—such as from EMC to NetApp—is common, and human factors are the primary cause.

That’s the view from Dave Logue, senior data recovery engineer at Kroll Ontrack, which offers data recovery, restoration, erasure and e-discovery services. For instance, the challenge with data storage is moving from one storage platform to another, but the task often fails because of poor preparation and taking shortcuts, he contends.

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