Medical and benefits information systems at the Departments of Defense and Veterans Affairs do not classify service members and veterans as severely wounded, ill or injured. That's hindering ensuring that all individuals eligible for a special wounded warrior care management program are being identified and enrolled, according to the Government Accountability Office.

The departments in 2007, following reports of poor case management for outpatients at Walter Reed Army Medical Center, created the Federal Recovery Coordination Program (FRCP) to better share coordination of clinical and nonclinical care after wounded warriors are discharged.

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