Too often, providers and payers use privacy and security issues as excuses to not permit patients access to their own information, the leader of a personal health records software vendor told federal officials on Dec. 3.

The Office of the National Coordinator for Health Information Technology and the Federal Trade Commission held a public roundtable on Dec. 3 to hash out PHR issues. They got an earful from Colin Evans, president and CEO at Dossia, a Cambridge, Mass.-based PHR vendor targeting large employers.

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