"Patient engagement" is a popular term currently, but the practice of providing consumers with relevant data about the clinical and financial aspects of their care is still in its infancy. Health Data Management talked with Doug Ghertner, CEO of Nashville-based engagement and education platform vendor Change Healthcare, about what the industry needs to do to tie users, providers, and payers together on applications everybody can understand and make use of.
If the statistics behind the firm's growth are any indication, it would appear employers and health plans are more than ready to provide such platforms to their consumers. Ghertner says Change Healthcare started 2013 with 200,000 users on the company's Software-as-a-Service platform; by year's end there were 5.5 million, and by early June, 2014, 7.7 million.
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