A survey by the Office of the National Coordinator for Health Information Technology shows that consumers with lower incomes, less education and those in rural settings are less likely to use smartphone health apps, email their providers or look up test results online.
In addition, ONC found evidence of racial disparities in health IT use. For instance, individuals of Hispanic race/ethnicity had significantly lower rates of looking up test results online and emailing their provider compared to white non-Hispanics. These differences may partially be related to language barriers; we found that individuals who took the survey in Spanish had lower rates of looking up test results online and emailing their provider, states a new ONC data brief.
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