The Office of the National Coordinator for Health Information Technology for the first time has revoked the electronic health records meaningful use certification of EHR products after determining the products did not meet criteria for which they were certified.

The products, which InfoGard Laboratories had certified, are the inpatient and ambulatory EHRs of EHRMagic Inc., Santa Fe Springs, Calif. ONC and InfoGard both received complaints that the products did not meet required functionality. InfoGard concluded the products should be retested and they failed to meet compliance, according to a statement from ONC.

“We and our certification bodies take complaints and our follow-up seriously,” National Coordinator Farzad Mostashari, M.D., said in the statement. “By revoking the certification of these EHR products, we are making sure that certified electronic health record products meet the requirements to protect patients and providers.”

Following the announcement of revoked certifications, EHRMagic’s Web site was still touting its certified EHRs. More information on the processes for handling EHR user complaints is in a new posting on ONC’s blog page.

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