NYU Langone puts technology at center of new hospital facilities

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New York City’s NYU Langone Health is opening what it contends are the most technologically advanced hospital buildings in the nation, designed from the ground up to integrate the latest in healthcare information technology to improve the patient experience and outcomes.

The 21-story Helen L. and Martin S. Kimmel Pavilion houses the new Hassenfeld Children’s Hospital—the first pediatric hospital built in New York City in nearly 15 years—which is the culmination of more than a decade of planning and construction.

The Kimmel Pavilion opens its doors on June 24, marking the largest and most extensive revitalization in NYU Langone Health’s history, adding 830,000 square feet to its hospital space—including 11 patient floors. For its part, Hassenfeld Children’s Hospital—which is accessible through its own entrance—takes up 160,000 square feet and is the only pediatric inpatient facility in Manhattan with all single-patient rooms.

However, state-of-the-art health IT and clinical informatics are part and parcel of how NYU Langone will provide care at these new facilities.

In what executives say is the first of its kind in the country, digital medication drawers are located outside each patient room at the Kimmel Pavilion and synced to a patient’s Epic electronic health record to make sure they receive a personalized inventory of medications, improving the efficiency and safety of medication management and administration.

“It’s the safest mechanism to provide medications to patients, using a device that’s integrated with the EHR and integrated with the dispensing system—and, at the same time, in a nurse’s hand, so there’s not this running between locations,” says Paul Testa, MD, NYU Langone’s chief medical information officer.

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In its operating rooms at the Kimmel Pavilion, surgical teams can display, interact with, stream, record and enhance medical imaging, software content and videos, as well as with pathologists in the lab, using Buzz OR/AV Management from vendor Brainlab—a high-resolution display that integrates several information systems, enabling surgeons and other clinicians to visualize cases in real time.

Another technology being leveraged by clinicians are a suite of apps installed on 2,600 mobile devices—called clinical mobile companions—which were designed by NYU Langone and are meant to provide better quality patient care and improve productivity and communication among staff. Similarly, an intelligent call system—the Nurse Call System—enables nurses to stay in contact with patients and other staffers, ensuring the flow of communications and reducing response time while eliminating errors and other tasks that distract them from patient care.

Other technology innovations include MyWall from vendor Oneview Healthcare, a 75-inch high resolution electronic display screen in all patient rooms enabling patients to customize their experience in the hospital by learning about their care team and plan, viewing entertainment, ordering meals and controlling their room’s ambiance and environment through a tablet.

“Every room through MyWall is also a telemedicine endpoint,” adds Testa.

NYU Langone also maintains a fleet of robots at the Kimmel Pavilion to deliver meals, linens, supplies and medications, as well as removing hazardous waste, which will serve to free up staff to focus on patient care.

“Medications are brought up to a central location on each floor, and the robots in the background let the pharmacy techs know what’s arrived and what has been delivered, so they can get it to the patients’ specific digital medication drawers,” Testa says.

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