Nuance releases cloud-based documentation improvement tool

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A recently released solution uses both artificial intelligence and cloud hosting in efforts to aid clinical documentation improvement efforts.

Nuance Communications says it’s released the product, Nuance CDE One, and other related tools, at the annual conference of the American Health Information Management Association, underway in Miami this week.

The company says CDE One is a cloud-based workflow management, collaboration and insight system that uses artificial intelligence to enable the use of improved workflows and enhanced collaboration of care teams. It enables analysis of staff, physician and program performance, the company contends.

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The use of the cloud for hosting the application can reduce the amount healthcare organizations spend on technical support and overall maintenance. It’s hosted on the Microsoft Azure platform, which is HITRUST CSF-certified as an infrastructure, thus addressing privacy, security and compliance concerns.

CDE One also integrates with Nuance’s CDE Triage, its cloud-based solution for automated encounter prioritization, thus enabling prioritization of cases on which clinical documentation improvement teams should focus, resulting in overall improvement in the total number of case reviews.

"The advanced analytics will allow us to access immediate insights into program performance, enabling us to drill down to the root causes and spot trends that can impact our quality improvement initiatives,” says Sharon Cooper, manager of clinical documentation and appeals for Owensboro Health.

It will help “automate the time-consuming chart review process, prioritizing areas where attention is needed, addressing denials and uncovering opportunities for our team to investigate more complex diagnoses, while expanding our coverage,” Cooper adds.

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