Here’s a smattering of some of the colorful and insightful observations made during HIMSS13 in New Orleans.

“It is not our intention to turn the car into a medical device.”

--Gary Strumolo, Ford’s global manager of health & wellness research, interiors and infotainment, describing the limits of in-car technology.

“Physicians say you are only doing this for money, and we say yes we have to, to keep the hospitals open.”

--Adele Towers, medical director of health information management at the University of Pittsburgh Medical Center, describing how she handles physician criticism of computer-assisted coding and other tools used to analyze documentation for financial deficiencies.

“Know your number.”

--John Dugan, partner, PricewaterhouseCoopers, explaining that health systems should determine the relatively small number of ICD codes that drive most of their reimbursement as they prepare for ICD-10.

 “It is unbelievable what we found.”

--Susan Trewhella, associate vice president, revenue management, Geisinger Health System, describing the number of systems needing remediation for ICD-10: 80.

“Each of the delays cost the industry money.”

--Joe Miller, director e-business, Amerihealth Mercy, decrying the multiple delays of ICD-10 and other transaction regulations.

“When kids visit our house, they try to finger-swipe our television screen.”

--Ari Lightman, Distinguished Service Professor, Digital Media and Marketing , Carnegie Mellon University, describing how children now grow up expecting interactive technology.

“Why is there so much fraud? It's easy money.”

-- Michael L. Nelson, vice president, strategy and business development, Equifax, describing an industry teeming with fraudulent claims activity.


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