Microsoft and TracFone will bring smartphone technology and services to underserved and high-risk populations through a new mobile health management solution offered through providers and insurers.

The two companies will work with Health Choice Network (HCN), a nationwide collaboration of 39 health centers in 11 states serving more than 760,000 patients, to conduct a pilot project where HCN will provide smartphones to diabetes patients to help them better manage their care.

Patients in the HCN pilot will receive a Windows Phone with TracFone's prepaid services that will help them improve their engagement and manage their disease. The goal of the pilot is to demonstrate how access to mobile technology can help improve patient compliance, education and ultimately disease-related outcomes.

The new solution will be offered on a Windows Phone and feature Microsoft's suite of services and solutions, such as Microsoft Office 365, Microsoft HealthVault, Microsoft Dynamics CRM and a variety of smartphone apps. It will combine enterprise-grade security and privacy features to support email and messaging communications to patients regarding their health and regimens. It also will provide appointment reminders with calendar functionality and remote device management that is standard with a Windows Phone.

HCN will develop a customer app to help participants provide consent, deliver and receive reminders, ensure treatment plan understanding, and aid in disease self-tracking for blood sugar levels and other vital health information. Patients also will have access to a variety of apps, including several that are specific to diabetes care, and other mobile devices connected to HealthVault to ensure that personal health records are pulling information from any devices they regularly use to help monitor important health information.

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