KLAS: Third-Party App Hosting Firms Catch Up With Vendors

A new report from vendor research firm KLAS Enterprises explores the market for health care application hosting services.


A new report from vendor research firm KLAS Enterprises explores the market for health care application hosting services.

KLAS finds that third-party hosting vendors ACS and Dell have improved in the past two years to the point that their customer satisfaction scores now rival high-performing vendors such as Cerner, GE Healthcare, McKesson and Siemens. The market also has recently changed with vendors introducing expanded hosting services and making acquisitions.

Other companies covered in the report include Allscripts, NaviSite and Velocity. The report, “Application Hosting: Dynamic Changes Bring Providers Better Options,” is available at klasresearch.com/reports. The cost is $980 for providers and $10,980 for others.