Using data in a transparent manner has enabled Kaiser Permanente to create a culture of high performance, according to Bernadette Loftus, M.D., associate executive director in the Mid-Atlantic States for Permanente Medical Group.
Analyzing performance data and making it available to all physicians--a competitive bunch--lets each physician and their peers know how they are doing in achieving specific quality measures. “People change their ways when they walk down a hallway, see scores on the wall, and someone they know is doing better than them,” Loftus told attendees of Health Data Management’s Healthcare Data Analytics Symposium in Chicago.
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