Based on analysis of claims data from more than 52,000 providers across 50 states, an annual ranking of insurance companies from revenue cycle management vendor athenahealth Inc. ranks Humana as the best in overall payer performance while Medicaid performed the worst last year.

The 2014 PayerView report, which analyzed 108 million charge lines and $20 billion in healthcare services billed in 2013, scored the performance of 148 payers for metrics such as days in accounts receivable, first-pass resolution of claims, denial rate, and provider collection burden, among others. The top payers, in order, were Humana, Healthpartners, BCBS Massachusetts, CIGNA-Healthsource, Group Health Cooperative, Medicare Part B in Missouri, BCBS-Pennsylvania Capital Blue Cross, BCBS in the District of Columbia, Medicare Part B in Indiana, and Medicare Part B in Oregon. 

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