Healthcare insurer Humana and patient management vendor AMC Health have partnered to create a 30-day, post-discharge telehealth program for Medicare Advantage members designed to reduce hospital readmissions and ER visits.
Under the Interactive Voice Response (IVR) program, about 1,000 participating members in 35 states recently discharged from the hospital who are at risk for readmission will receive weekly IVR calls asking them about symptoms, assessing pain management and post-discharge needs, as well as reminding them about follow-up physician appointments.
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