Patient portals are often considered as much a patient loyalty strategy as a clinical tool. But what if all the providers in a community contributed all their patients’ data to the same portal? Bad for strategic advantage, but good for patient care.

Patients in tiny Batesville, Ind., can log into one portal to see their information not only from all local providers, but from larger hospitals in Cincinnati where they often go for more complex treatments and inpatient care. The hub is Margaret Mary Health, a critical access hospital that cares for the 6,500 residents of Batesville along with more than 20,000 patients from the surrounding communities.

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