Memorial Hermann Medical Group in Houston keeps growing. With more than 200 providers at 65 sites, it has tripled in the past three years and will do so again during the next three years.

The group practice of Memorial Herman Health System uses the Centricity electronic health records system integrated with practice management software from athenahealth Inc. As more physicians came into the fold, it became apparent that EHR use had to be optimized, says Alan Weiss, M.D., director of medical informatics for the practice. Regardless of the vendor physicians had used or the Centricity system they were migrating to, they were not happy with the speed and simplicity of getting data they needed and writing SOAP notes documenting the patient assessment and treatment plan. They just didn’t like how EHRs work.

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