GE Healthcare has alerted users of its Centricity PACS System that diagnostic medical images can be lost when transferred from one of PACS to another using the vendor’s Centricity to Centricity (C2C) exam transfer module.

 HIStalk first reported the issuance by GE of an urgent field safety notice to Centricity PACS users. “During a C2C exam transfer, a potential image loss can occur while images are being transferred from the source to destination server,” according to the notice. “When another process in the destination server attempts to access the same object or table, the transfer process of a particular image may be terminated. Once terminated, the transfer service skips the image being sent, and continues to send the next image in the exam. The loss of an image could result in a mis-diagnosis.”

Users may not notice an image missing, so the sender should verify the number of images being sent, GE Healthcare recommends. The issue affects Centricity PACS versions 3.X and higher and 4.X and higher. The vendor will provide a software patch to fix the problem.

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