The Federal Trade Commission has reached a settlement with an Atlanta-based billing company and its former CEO after they misled thousands of consumers who signed up for an online billing portal. The FTC charged that the company used the portal to obtain detailed medical information about consumers from pharmacies, medical labs and insurance companies.
According to a pair of FTC complaints, PaymentsMD, LLC and former CEO Michael C. Hughes altered the registration process for the portalwhere consumers could view their billing historyto include permission for the company and its partners to contact healthcare providers to obtain their medical information. The information requested included the prescriptions, procedures, medical diagnoses, lab tests performed and the results of tests, among other information.
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