The recent dumping by a billing firm of paper pathology records at a recycling station in Massachusetts is a wake-up call to the industry, according to a billing veteran. "You need a concerted effort to make sure this doesn't happen to you," says Holly Lourie, R.N., corporate compliance officer at Practice Management Inc., a third-party medical billing company in Boise, Idaho.

The records in Massachusetts were dumped by the former owner of a billing company that recently sold the firm. The new owner decided to retain only records from 2010 (see story).

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