As emergency departments are becoming busier and struggling to manage the influx of patients, clinicians and staff say they are hamstrung by inefficient and poorly designed ED information systems.

According to a new survey from Black Book, 72 percent of ED managers and physicians are dissatisfied with the usability and interoperability of their information systems, and 89 percent believe their hospitals rushed to purchase new electronic health record systems between 2010 and 2013 in the pursuit of Meaningful Use dollars, only to see productivity fall, liability rise and connectivity stall.

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