Carl Dvorak, president of Epic Systems Corporation, is standing behind his company’s electronic health records system installed in the emergency department at Texas Health Presbyterian Hospital in Dallas.

Earlier this month, the hospital that initially misdiagnosed the nation’s first Ebola patient—Thomas Duncan—blamed a flaw in the Epic EHR, specifically a problem in the workflow between nurses and physicians at Texas Health Presbyterian. However, just a day later, the healthcare facility retracted their statement absolving Epic of any responsibility for the misdiagnosis.    

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