Early Vendor Leader Emerges for Population Health Management

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A survey of 203 providers at 173 organizations by vendor research firm KLAS Enterprises finds Phytel the early leader in offering population health management technologies.

“While most vendors currently have a small number of live clients, PHM offerings abound and the number of solutions is still increasing,” writes report author Mark Allphin. On a 0-100 performance score, Phytel registered 89.8, just above “high performing” vendors Forward Health Group (87.2) and i2i Systems (86.9).

Seven vendors were ranked as “performing,” with scores ranging from 82.6 to 77.4. They are, in alphabetical order, Advisory Board, Epic, Explorys, Kryptiq, Optum, Verisk Health and Wellcentive. KLAS ranked eClinicalWorks (67.3) and McKesson (62.5) as “low-performing.”

Most of these scores are unofficial at this time; only eClincialWorks and Epic have enough early PHM participants to have a more definitive performance score.

Phytel stands on top—at the moment—“as a result of quick implementations, deep user deployment and high provider satisfaction in all performance areas,” according to Allphin. “Explorys and Wellcentive are most mentioned for improving outcomes and quality measures, and Wellcentive respondents also mentioned achieving better care planning.”

Only 17 percent of respondents are using all four areas of PHM solutions: data aggregation, risk stratification, care management and patient engagement, according to KLAS.

The report, “Population Health Performance: Emerging Market, Emerging Value,” which covers nearly 30 vendors, is available here. The cost is $980 for providers and $16,980 for others.

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