A large pilot program that drugstore chain CVS Health conducted found satisfaction rates topping 90 percent when patients at MinuteClinics opted for a telehealth session if the nurse practitioner or physician assistant was busy.

From January through September in 2014, 11 MinuteClinics in California and Texas participated in the study, as did 1,734 patients age 18 or older. The goal was to provide quality care while reducing wait times for the care, study authors say in an August 2015 report published in the Journal of General Internal Medicine.

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