Health systems will need to improve upon the current state of analytics and health information technology infrastructure in order to fully realize the potential of complex care management, according to researchers from Massachusetts General Hospital and The Commonwealth Fund.

"The analytic approaches and HIT required for effective CCM remain underdeveloped," researchers write in a perspective paper published in The New England Journal of Medicine. "Better algorithms could be developed for identifying patients whose care offers the greatest opportunity for reducing expenditures, health information exchanges could be created to provide real-time data to CCM teams, and software for population management and care manager work flow could be improved."

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