Cleveland Clinic to implement Oracle cloud-based healthcare platform

The Cleveland Clinic plans to roll out a cloud-based Oracle healthcare platform at its U.S. and international locations to enhance enterprise resource planning and supply chain management.

Oracle Enterprise Resource Planning (ERP) Cloud and Oracle Supply Chain Management (SCM) Cloud will be implemented in phases starting with Cleveland Clinic London in 2019, followed by Cleveland Clinic's domestic facilities in 2020. The system will also be installed later at its Abu Dhabi and Toronto locations.

According to Simrit Sandhu, executive director of operations-materials management, this is the first time that the Cleveland Clinic has adopted Oracle’s technology.

She contends that the cloud enables a global organization such as the Cleveland Clinic to scale the solution to improve healthcare delivery and reduce costs through a more efficient process and workflow as well as increased productivity.

“It’s an ERP system with back-office functions, including finance and supply chain,” says Sandhu, who notes that it will provide financial forecasting, revenue management and data integration, enabling the Cleveland Clinic to make better decisions when it comes to procuring supplies and managing inventory.

In addition, she believes real-time insights and automated supply and demand planning will increase the efficiency of the Cleveland Clinic’s operations. The vision is to create a “global, unified ecosystem” that fosters interoperability, according to Sandhu, who says the ERP-SCM system will be linked to all the healthcare organization’s business and clinical applications—including its Epic electronic health record.

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“We’ve grow a lot over time” with locations in the U.S. and abroad, comments Sandhu. “The cloud gives us the ability to have a scalable platform and to not be bound by data centers or geographies. We don’t want to create products that can work in only one hospital. The cloud allows us to repeat the implementation again and again.”

The healthcare organization includes a 165-acre campus in Cleveland, 11 regional hospitals, more than 150 northern Ohio outpatient locations—including 18 full-service family health centers and three health and wellness centers—as well as locations in Weston, Fla., and Las Vegas, Nev.

“Cleveland Clinic has both an opportunity and an obligation to shape the future of healthcare while fostering a culture and environment to provide care in an exceptional way,” said William Peacock, chief of operations, in a written statement. “Our work with Oracle’s cloud technologies is a testament to our commitment to evolving our IT and finance platform, positioning us to support anticipated growth both domestically and internationally. Moving to the cloud will be critical in meeting these goals.”

Sandhu says the Cleveland Clinic selected Oracle not only for its software but also for its services. “This is a partnership in which not only is Oracle the software vendor—they’re also the implementation expert and the prime,” she concludes. “They have dedicated resources that are embedded into this program in addition to the development support to help optimize the software.”

“Our customers play an important role in shaping our products, inspiring innovative features and defining industry-specific best practices for Oracle Cloud Applications,” says Steve Miranda, executive vice president of applications development at Oracle. “Cleveland Clinic is an innovative healthcare organization that recognizes the potential of the cloud to enhance productivity. Our collaboration will create a future-proof business platform for Cleveland Clinic’s global organization.”

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