CHRISTUS Health gets CRM software to boost engagement

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Here is Health Data Management’s weekly roundup of new health IT contracts and go-lives.

* CHRISTUS HEALTH in Dallas has selected the customer relationship management software of Influence Health to support multi-channel marketing activities and enhanced consumer engagement. The delivery system offers more than 600 services; its facilities include 60 hospitals and long-term care centers as well as 350 clinics and outpatient centers.

* University of Iowa Health Care has bought a number of medical imaging products from CareStream. They include the Vue Motion enterprise viewer supporting quick access to images for physicians as well as lesion management, mammography and tomography software. Vue Motion will integrate with the Epic electronic health record. A backup CareStream data center will manage images during system upgrades and provide redundancy to ensure continuous uptime.

* Singing River Health System in Mississippi will deploy the full suite of Nuance Communications’ artificial intelligence-based clinical documentation solutions. The products include Dragon Medical Advisor to present physicians with real-time advice for the specificity of diagnoses to support proper coding, software that works with physician documentation systems to analyze notes from patient encounters, and additional software to automatically extract structured data from unstructured narratives and auto-populate the Epic patient record.

* The Rehabilitation Hospital of the Pacific in Honolulu is upgrading its nine-year-old QCPR electronic health record from Harris Healthcare as well as expanding use to ambulatory care. Enhancements include advanced medication reconciliation, improved clinician interface and usability, incorporation of e-prescribing into the acute and ambulatory environments, and an application to enable the viewing of multimedia files in a patient’s EHR.

* Diagnostic imaging provider Alpenglow in Australia will use the Enterprise Imaging Workflow Unifier product of Dicom Systems, which specializes in imaging interoperability. Alpenglow will use the product to support telehealth services in rural regions. Nearly one-third of Australian residents live in low-bandwidth areas that the imaging software can support.

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