A Lean initiative powered by several IT-supported efforts achieved efficiencies at Phoenix Children’s Hospital, leading to savings, as well as improvements in operations and patient satisfaction.
The results of these efforts at the pediatric facility were among the reasons that its CIO, David Higginson, received the 2016 Innovator of the Year award at the Fall CIO Forum of the College of Healthcare Information Management Executives.
Higginson received the award Wednesday at the CHIME event, in Scottsdale, Ariz.
For example, instead of spending millions of dollars on a patient education and entertainment system, Phoenix Children’s Hospital put customizable iPads in patient rooms, enabling patients and their parents to access a host of services, including clinical results, discharge instructions, educational resources about their treatment and more. One-time costs for the initiative were covered by a grant from the James M. Cox Foundation, allowing the hospital to shift resources to other areas.
“When you are faced with the choice of building a new emergency department to replace one that is seeing three times the number of patients it was built for, or spending $100 million on a piece of software, the answer seems obvious – find a way to do the system for a reasonable amount and leave the capital for the direct needs of the patients and families we serve,” Higginson said.
Several other annual awards were presented at the conference:
University of Colorado Hospital teamed up with analytics firm LeanTaaS to develop a solution that has given patients greater access to life-saving infusion treatments with far less wait times. This inventive partnership earned UCHealth and LeanTaaS CHIME’s 2016 Collaboration Award.
Pamela Arora, senior vice president and CIO at Children’s Health in Dallas; and Bryan Bliven, CIO at the University of Missouri Health Care were awarded the 2016 Transformational Leadership Awards for their work on cybersecurity. The award is sponsored by CHIME and the American Hospital Association.
Randy McCleese was honored with CHIME’s 2016 Outstanding Service Award for his commitment to the profession and his work to transform healthcare, in recognition of his work in policy and regulation efforts for healthcare information technology.
Linda Hodges, former senior vice president and IT practice leader at Witt/Kieffer, was recognized by the CHIME Foundation with the 2016 CHIME Foundation Industry Leader Award.
Philips was honored with the inaugural CHIME Foundation Partner Award. Sara Coulter, vice president of industry relations and clinical innovation with Philips, accepted the award at the CHIME16 Fall CIO Forum.
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