By James Bowden, Director of Patient Financial Services, Palisades Medical Center

Since I became director of patient financial services at Palisades Medical Center in North Bergen, N.J., in 2008, I've been on a mission to round up and digitize every paper document related to patient care before we begin our EHR installation in 2011. By the time Palisades goes live with Siemens' Soarian system, all of our patient billing information will be under the control of a document imaging and management system.

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