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5 key factors in choosing care management applications
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Care management solutions—which identify and assess patients, create care plans, communicate with patients and alter care plan goals over time—is maturing. As value-based care takes hold, and providers take on more risk in caring for patient populations, the concept of care management has grown in importance. It’s no longer just reserved for patients who need “high-touch care interventions,” say researchers at Chilmark Research—healthcare organizations are increasingly broadening the reach of care management “to include the rising risk population.”

The market for care management software to support care team administration, patient screening and assessment, worklists, provider communications and event notifications has also grown in the last year, Chilmark says in its recently released 2017 Care Management Market Trends Report. Even as providers are increasingly using care management, most of the technology solutions available to them is far from fully grown and accepted. Functionality that is readily available often goes unused as its value proposition to clinical staff is poorly stated.

As value-based care takes hold, healthcare IT executives should consider the following factors in looking at solutions that will help their organizations better manage patient care.
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