1. Define an overall vision for mobile technology initiatives
2. Understand information flows and application requirements
* How are care teams communicating with each unit and across departments?
* Are caregivers using personal smartphones to send unsecured text messages within or outside the hospital?
* Are nurses experiencing delays in getting the information they need from physicians and other care team members?
* How do nurses currently conduct patient handoffs?
* How is effective communication among care teams measured? How does this translate into better patient care?
* Are there communication gaps or inefficiencies contributing to patient dissatisfaction or potential sentinel events?
3. Review technology considerations
4. Evaluate enterprise-class smartphones
Nurses use strong solutions to disinfect phones, and while consumer phones can’t withstand frequent cleaning, an enterprise clinical smartphone can, as well as also better surviving frequent bumps and drops.
5. Assess the IT infrastructure
6. Conduct a site assessment
7. Create a mobile device management plan
Seek answers to these questions:
* Who is responsible for purchasing, servicing and maintaining the clinical smartphones and applications?
* How will clinical smartphones be assigned to caregivers and/or teams? How will these devices be stored when not in use?
* Who can authorize the purchase of replacement devices?
* Who is responsible for uploading applications to the smartphones?