Oracle-Cerner’s long-term potential; can leadership gain customer confidence
Customers want to know where the Cerner part of Oracle is headed, and how the company intends to support their care delivery needs. The industry wants to know if Oracle is ready and willing to make a long-term commitment to healthcare.
Cerner has struggled in leadership since the passing of it’s long-time CEO Neal Patterson in 2017. Since then, the company has had three CEOs in five years, most recently naming David Feinberg, MD, as CEO in August 2021. He continues on as the head of Oracle Cerner.
While it is expected that Feinberg will play a key role in customer relations, Oracle will need to take a closer look at those who are leading product and technology development at the healthcare vendor. Also, Cerner leadership must be able to demonstrate how Oracle tools and capabilities can benefit existing and potential healthcare customers.
Culture clash often is a result of mergers, and that’s something that customers will be anticipating, which puts a premium on Oracle’s ability to manage the combined companies.
The long-term potential
As a publicly traded company, Cerner was on “a hamster wheel” of continually having to report positive financial news to stockholders. Now, incorporated into Oracle, some of that quarterly pressure is off to deliver positive financial results – the company can focus on its products and customers, drawing on Oracle resources and capabilities to stabilize weak areas and build out areas of strength.
But customers will want to know where the Cerner part of Oracle is headed, and how the company intends to support care delivery. Finally, it’s crucial for the industry to know that Oracle is ready and willing to make a long-term commitment to the healthcare industry and improving care delivery in the U.S.
This HDMvideo is part of a special report series exploring Oracle's acquisition of Cerner.
What will Oracle learn with its acquisition of Cerner? Can Oracle’s acquisition of Cerner finally answer decades of questions, achieve more than its predecessors’ mixed bag of successes...and avoid massive failure? What do these tech giants not understand about healthcare, and what can healthcare embrace from big tech as healthcare consumerism draws more outsiders in?
Throughout this series, our HIT consultant panel offers perspective and their answers to the myriad of questions encompassing big tech’s desire – and ability – to conquer healthcare.
View the full Special Report including panel discussions, articles and KLAS Research insights