HDMKLASroom (CxE4S2): Clinician Experience – Intermountain Healthcare; extending the future reach of care teams within the hospital
Highlighting Intermountain Healthcare’s experience with taking its virtual patient observation program enterprise-wide, this session reveals practical steps healthcare teams can take to expand telehealth programs from single-facility operations to systemwide strategies to pave the way for future service expansion.
The explosive growth of telehealth adoption in recent years created countless new use cases for virtual care within inpatient settings. What began for many as a means to monitor Covid patients has since spawned broader virtual innovation in hospital departments across the country. These digital workflows are helping care teams reduce burnout, remove clinical blind spots, drive earlier intervention, and improve patient care.
As the integration of bedside and remote care continues, health systems have a unique opportunity to maximize the reach and impact of telehealth programs by consolidating and centralizing virtual care operations. Centralized telenursing models are helping healthcare organizations like Intermountain Healthcare reduce burnout and resource duplication across multiple sites using a hub-and-spoke model that virtually extends dedicated resources across the healthcare enterprise. This reinforces care standardization across settings and creates a foundation to build on as health systems embrace hybrid models that bring virtual engagement into bedside workflows.
Highlighting Intermountain Healthcare’s experience taking its virtual patient observation program enterprise-wide, this session reveals practical steps healthcare teams can take to expand telehealth programs from single-facility operations to systemwide strategies to pave the way for future service expansion.
Key learnings
- Explore the emerging use cases for improving clinician experience and patient care through inpatient telehealth
- Understand virtual workflow best practices to support patient documentation, stratification, and intervention
- Review the phased rollout guidelines to quickly pilot and scale tele-ICU, tele-sitting, virtual nursing, and more
- Discover the key capabilities to consider when designing, implementing, and evaluating centralized telehealth
Educators
Intermountain Healthcare: Amy Rosa, DNP, MSMI, RN, System Vice President and Chief Nursing Information Officer
Caregility: Wendy Deibert, EMBA, BSN, RN, Senior Vice President of Clinical Solutions
Moderated by: Mitchell Josephson, CEO, HDM