HDMKLASroom (CxE3S2): Clinician Experience – UW Health; fixing burnout at the source

This session highlights studies presented in a recent Journal of AHIMA white paper and offers best-practice details for how virtual scribes can be leveraged within a multi-disciplined clinical documentation workflow to measurably reduce burnout, improve patient satisfaction, and positively influence justifiable billings.


Reducing the administrative burdens that impact patient care is the goal of Section 4001 of the 21st Century Cures Act.  That objective led to multiple AMA practice transformation initiative studies exploring the effects of virtual scribes on physician burnout.  This session highlights those studies as presented in the Journal of AHIMA white paper From Physician Burnout to Business Traction and offers best-practice details for how virtual scribes can be leveraged within a multi-disciplined clinical documentation workflow to measurably reduce burnout, improve patient satisfaction, and increase captured encounter details to positively influence justifiable billings.

Viewers will better understand: 

  • How Virtual Scribes impact Physician Burnout and work/life balance 
  • Review the scope of support provided by Virtual Scribes beyond EHR basic document creation 
  • Distinguish how Virtual Scribes impact document quality and subsequent justifiable billing 
  • Identify providers who would most benefit from Virtual Scribes support 

Educators 

UW Health, Madison: Christine Williams, RHIA, Director, Health Information Management

AQuity Solutions: Dale Kivi, MBA, Senior Director, Communications

Health Data Management: Mitchell Josephson, Chief Executive Officer 

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