Critical access facility expands use of Medsphere for RCM

In other implementations, North Mississippi Health Services is live on Epic after extensive training.

Guadalupe County Hospital, a 10-bed critical access hospital in Santa Rosa, N.M., is shifting to use Medsphere Systems’ revenue cycle management suite.

The small facility has used Medsphere’s CareVue electronic health records system since 2011.

“CareVue has become such an essential component in the care we provide; adding the revenue cycle cloud was a natural extension of our system,” says CEO Christina Campos. “As a safety net provider and the only hospital within many miles, it is essential that we put Guadalupe County Hospital on the best possible financial footing.”

The hospital was able to add the revenue cycle software with minimal disruption, which makes the project a relatively straightforward and risk-free decision.

Guadalupe County Hospital was able to take the step to improving the revenue cycle via a subscription service arrangement with Medsphere. The hospital handles about 250 admissions and 2,500 emergency room visits annually, serving a county with a population of about 4,700 people.

Here are other new contracts and go-lives reported during the past week.
  • North Mississippi Health Services in Tupelo has completed training and go-live of the Epic electronic health records system for its network of more than 45 primary and specialty clinics and nursing homes, as well as its telehealth services. Classroom training started in late 2018 with consultant Optimum Healthcare IT conducting 450 classes, training 3,000 end users and 390 “super users.”
  • John Muir Health in Walnut Creek, Calif., has selected Optum to manage key functions across the organization, including information technologies, revenue cycle management, analytics, purchasing, claims processing, ambulatory care coordination and utilization management.
  • Atrium Health in the Charlotte metropolitan region of North Carolina will implement a fully automated medication management infrastructure from Omnicell to enable pharmacists, nurses, doctors and pharmacy staff to focus on patient and clinical satisfaction. The organization also will use the vendor’s predictive intelligence platform and expert services to monitor pharmacy operations and recommend improvements in efficiency, regulatory compliance and patient outcomes.
  • Mississippi Baptist Medical Center in Jackson is working with the patient engagement and education services of Telehealth Services to bring educational content and entertainment into patient rooms and help patients and their loved ones better understand their treatments and questions. The organization believes there is growing evidence that patients who understand their discharge medications and fill their prescriptions before leaving the hospital have lower readmission rates and better outcomes.

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