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Planning for the Unexpected EHR Downtime
There are more and more people who have never worked on paper, only electronic health record systems. But what happens if the system crashes? Or when the power goes out? Does patient care stop? Absolutely not. What happens to those tech savvy fishes when they’re tossed out of their electronic water and onto the stationery ground?

The answer, according to Hayes Management Consulting, is P-L-A-N (Policy/Procedure/Practice; Learn, Accountability and Necessary Documentation). “These four key steps will ensure your organization can successfully ride through an unplanned downtime,” says Irene Bonin R.N., senior healthcare consultant at Hayes Management. Let’s take a look. (Photo: Fotolia)


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