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5 Reasons Insurers Need to Make Consumer Bill Paying Easier
Bank websites offer consumers the opportunity to make all or most of their bill payments via a single secure online location. In healthcare, consumers don’t have that convenience, and many also can’t pay via their smartphones.

Claims clearinghouse InstaMed advocates that health plans should offer a single site for their members to pay all of their medical bills and, when applicable, their insurance premiums. The clearinghouse commissioned research and advisory firm Aite Group to examine the case for single-site payment. (Photo: Fotolia)