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More consumers look to care delivered at urgent care centers
Consumers and provider organizations are continuing to look for low-cost approaches for care. Urgent care centers continue to be on the fast track for growth, as they report advantages in both the cost of care and the ability to access it quickly. The nation has more than 7,000 urgent care centers, according to the Urgent Care Association of America (UCAOA). While the market is fragmented, the major players operating multiple care centers saw moderate growth last year in the centers they operated. The use of IT is growing among these centers, as they aim to fit into the care continuum and communicate treatment with other providers in the community.

Here, we list some of the largest operators of centers in the U.S., using rankings based on just-released October 2017 data from Merchant Medicine, which regularly reports on growth among care center chains. This listing excludes retail clinics, such as those that operate within drug stores or large department stores.
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Concentra
300+ clinics in 40 states

Concentra, a division of Select Medical, is a national healthcare company focused on improving the health of America’s workforce. Through its affiliated clinicians, the company provides occupational medicine, urgent care, physical therapy, and wellness services. In addition to these medical center locations, Concentra serves employers by providing a broad range of health services and operating more than 140 onsite medical facilities.

https://www.concentra.com
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MedExpress Urgent Care
232 sites in 16 states

MedExpress was acquired in April 2015 by Optum, a division of United HealthGroup.

https://medexpress.com
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Dignity/U.S. HealthWorks/GoHealth
184 sites in 21 states

U.S. HealthWorks, a subsidiary of Dignity Health. In addition to urgent care, U.S. HealthWorks also offers occupational medicine, therapy care and specialty services, operating in excess of 200 total locations. It is the largest chain operated by a hospital or multispecialty group, according to data from Merchant Medicine.

www.ushealthworks.com
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American Family Care and Doctors Express
184 sites in 23 states

American Family Care opened its first family care/urgent care clinic in Birmingham, Ala., in 1982. American Family Care acquired Doctors Express in 2013. The chain predicts it will operate nearly 200 clinics by the end of 2016.

https://www.afcurgentcare.com
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NextCare Urgent Care
140 sites in 10 states

The urgent care chain is operated by NextCare Holdings, which also offers occupational medical services. There is an emphasis on a comprehensive approach called Full Circle Care, which is intended to ensure that patients experience the highest level of care, from reception to recovery.

http://Nextcare.com
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FastMed Urgent Care
110 sites in three states

FastMed Urgent Care is an owner and operator of urgent care facilities with locations throughout Arizona, North Carolina and Texas. FastMed is managed by an affiliated entity of one of the investment funds of ABRY Partners.

www.fastmed.com
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HCA CareNow
94 sites in nine states

The chain, operated by HCA, the Nashville, Tenn.-based operator of acute care hospitals, had its beginning in October 2014, when HCA entered an agreement to acquire CareNow, a privately held company.

http://www.carenow.com/
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CareSpot Express Healthcare/Medpost/USP
92 sites in six states

CareSpot is operated and managed together with MedPost Urgent Care, with both brands expanding together across the United States to provide immediate medical attention and treatment. Both chains were acquired by United Surgical Partners International. CareSpot and MedPost Urgent Care Centers are expanding together across the United States and provide immediate medical attention and treatment.

CareSpot has affiliations with integrated delivery systems, particularly Baptist Health and UFHealth in Florida; HCA Midwest Health in Kansas and Missouri; and TriStar Health in Tennessee.

https://www.carespot.com/
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CityMD/Premier Care
77 sites in three states

The chain operates in the metropolitan area surrounding New York City, and it is expanding operations in Washington state, where it is partnering with CHI Franciscan Health.

http://www.citymd.com/
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Patient First
73 sites in four states

Patient First opened its first center in 1981; it’s based in King of Prussia, Pa. It’s open every day of the year, including weekends and holidays.

https://www.patientfirst.com
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GoHealth Urgent Care
65 sites in five states

GoHealth Urgent Care partners with larger healthcare organizations to provide urgent care services. It boasts of seamless integration with market-leading health systems and the communities we serve. GoHealth Urgent Care operates urgent care centers in the New York, Portland, OR, metropolitan areas and San Francisco Bay Area. Current partners include Northwell Health, New York's largest health system; Legacy Health, the largest nonprofit, locally owned health system in the Portland-Vancouver area; and Dignity Health, the fifth largest health system in the nation and the largest hospital provider in California.

https://www.gohealthuc.com/
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Medspring-ChoiceOne
53 sites in five states

ChoiceOne, MedSpring and Partners Urgent Care have joined forces with a focus on providing superior medical care while improving the everyday health of patients. MedSpring Urgent Care offer high quality healthcare. All centers provide digital X-ray and on-site labs.

https://medspring.com
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Doctors Care
52 sites in four states

Doctors Care opened in 1981 as the first minor emergency medical center in Columbia, S.C. The chain offers urgent care, family care, occupational medicine and employee wellness services. The chain also offers online urgent care.

https://doctorscare.com/
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Banner Health/Urgent Care Extra
48 units in 1 state

In 2016, Banner Health acquired 32 urgent-care centers in Arizona from Urgent Care Extra. It serves patients with common illnesses and injuries at its Banner Urgent Care facilities.

https://www.bannerhealth.com/services/urgent-care
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Multicare/Immediate Care
44 locations in Washington

MultiCare Urgent Care clinics are operated by MultiCare Health System, a not-for-profit healthcare organization with more than 18,000 team members. Urgent care facilities provide X-rays, stitches and care for a wide range of minor injuries and illnesses that aren't life threatening.

https://www.multicare.org/urgent-care/
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Physicians Urgent Care
42 locations in two states

Physicians Urgent Care, also known as Physicians Immediate Care, recently formed a joint venture with Presence Health that will operate urgent care and occupational medicine facilities in the Chicago area.

https://physiciansimmediatecare.com/
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Fast Pace Urgent Care
41 locations in two states

The chain is growing, and has clinics primarily in Tennessee, with a few located in Kentucky. The chain opened with a single facility in October 2009.

http://www.fastpaceurgentcare.com/
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Premier Health
41 sites in three states

The Baton Rouge, La.-based company owns and operates urgent care centers utilizing a health system, joint-venture model. Premier Health currently manages urgent care clinics in partnership with 10 health systems representing 28 hospitals. Its centers are in Alabama, and Indiana Louisiana.

http://www.premierhealthurgentcare.com/
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Centra Care
38 sites in two states

With Centra Care, patients get urgent care, everywhere. It offers non-life-threatening, corporate emergency medical clinic and onsite services. It has affiliations with integrated delivery systems in the states in which it operates.

https://centracare.org/
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Providence Health & Services
35 sites in two states

Urgent and immediate care clinics are operated by Providence Health & Services of Oregon and Southwest Washington.

http://oregon.providence.org/our-services/i/immediate-care-clinics/
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Northwell Health
35 sites in one state

Northwell Health has partnered with GoHealth Urgent Care Centers to provide you greater access to high quality urgent care throughout the metropolitan area. It plans to open 50 urgent care centers over three years.

https://www.northwell.edu/find-care/locations/northwell-health-gohealth-urgent-care-centers
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Aurora Health
34 sites in two states

The chain is operated by Aurora Health Care, based in Wisconsin. About half of the centers are located in the Milwaukee metropolitan area.

https://www.aurorahealthcare.org/services/urgent-care
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ZoomCare
34 sites in one state

ZOOM+Care Neighborhood Clinics provide On-Demand urgent, primary, and specialist care, with on-site Rx and labs.

https://www.zoomcare.com/clinics/in/portland
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Intermountain Health (InstaCare and KidsCare Clinics)
32 sites in one state

The centers are operated by Intermountain Healthcare, and they provide care for urgent but non-life-threatening conditions for patients of all ages at InstaCare and KidsCare locations, all in Utah. Providers in the clinics have access to imaging equipment and lab services to quickly diagnose and treat conditions.

https://intermountainhealthcare.org/services/urgent-care/
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Urgent Team
31 sites in two states

The Nashville, Tenn.-based company began in 2011 after recognizing a gap in many communities for high-quality walk-in medical centers to care for mid-level illness and injuries.

http://www.urgentteam.com/
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Carolinas Health Care
30 sites in one state

The centers are operated by Carolinas HealthCare System, based in Charlotte, N.C.

http://www.carolinashealthcare.org/medical-services/get-care-now/urgent-care-emergency-care
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Express Care of MD
30 sites in three states

ExpressCare Urgent Care Centers offer urgent medical treatment for common illnesses and injuries, physical therapy following an auto accident, flu shots, work-related injury services, and much more.

http://www.whywaitintheer.com/
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ProHEALTH Care
30 sites in two states

The chain operates primarily in the New York metropolitan area. It offers urgent care, primary care and specialty care.

https://www.prohealthcare.com/
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MD Now
30 locations in one state

MD Now Urgent Care Centers' clinics are located throughout South Florida, located across Palm Beach, Broward and Miami-Dade counties

http://www.mymdnow.com/
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CRH Healthcare
28 locations in one state

CRH Healthcare was founded in 2012 to build a consumer- and quality-focused urgent care chain through both acquisitions and de novo development. The founders are experienced private equity and operations professionals that have led companies and investments in the healthcare industry.

http://crhhealthcare.com/