Hospital pharmacists are under constant pressure to process copious amounts of information while delivering fast and accurate drug information to frontline clinicians who are in need of access to consistent, credible and comprehensive drug information. To improve physician workflow, and help clinicians make more informed decisions, incorporating technology powered by AI can help link pharmacy information to patient-specific data, ultimately helping both pharmacists and clinicians make more informed decisions.
In 1989, the Institute of Medicine defined utilization management as a “set of techniques used by or on behalf of purchasers of healthcare benefits to manage healthcare costs by influencing patient care decision-making through case-by-case assessment of the appropriateness of care prior to its provision.”
In his 1997 book, “The Innovator’s Dilemma,” Clayton M. Christensen, a Harvard business school professor, defines a “disruptive technology” as one that displaces an established technology and shakes up an industry or creates a completely new industry.
Health plans are now looking to provide the same personalized service to their members. As such, members will no longer feel that their needs are being glossed over – or worse yet, ignored – as they might have felt under traditional models.