I’ve been letting the HDM editors know that if I see the word “empowerment” in any copy they send my way, I’ll kill them.

Not that the word is meaningless—it’s just that it’s inaccurate in about 99 percent of the cases where someone is throwing it out to explain an online function—setting up personal health records, simplifying bills, providing online transactional services, et al.—that doesn’t empower so much as service the customer.

Register or login for access to this item and much more

All Health Data Management content is archived after seven days.

Community members receive:
  • All recent and archived articles
  • Conference offers and updates
  • A full menu of enewsletter options
  • Web seminars, white papers, ebooks

Don't have an account? Register for Free Unlimited Access