Ive been letting the HDM editors know that if I see the word empowerment in any copy they send my way, Ill kill them.
Not that the word is meaninglessits just that its inaccurate in about 99 percent of the cases where someone is throwing it out to explain an online functionsetting up personal health records, simplifying bills, providing online transactional services, et al.that doesnt empower so much as service the customer.
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