Realizing the true value of information governance requires ongoing collaboration, monitoring, assessment and education to promote process improvement. Organizations guided by successful IG programs are well poised to drive process improvement across the entire enterprise—one project at a time.

The first step is to recognize problems and then carefully analyze organizational data—from all data sources—to achieve change. This article explores how one health system used data analysis in conjunction with IG to turn potentially damaging privacy and security incidents into mission-critical process improvement initiatives.

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