Vendor Roundup: UMASS Memorial to Launch Teleconsultations

UMASS Memorial Health System in Worchester, Mass., is rolling out an online patient-physician teleconsultation service using a technology platform from Minneapolis-based Zipnosis.


UMASS Memorial Health System in Worchester, Mass., is rolling out an online patient-physician teleconsultation service using a technology platform from Minneapolis-based Zipnosis.

Under the program, patients will have access to UMass Memorial clinicians to handle common conditions such as pink eye, colds and flu, sinus infections and female bladder infections, among other ailments.

UMass will launch the program in October, starting with any of its 12,900 employees who wish to use the service, and expects to make it available to the general public in early 2016. The organizations expect the consultations to be offered via an unspecified flat fee that may be covered under a patients’ insurance.

Online consultations will be available from 7 am to 10 pm each day with a session available within an hour of request, and requests made at night will be prioritized for responses in the morning. UMass Memorial already has a teleneurology program covering eight hospitals.

Other recent news from health information technology vendors includes:

* Remedy Partners, which develops and manages bundled payment programs for public and private insurers, has received a $50 million investment from Bain Capital Ventures. The bundled payments platform includes a suite of software, analytics, training and administrative support. Remedy has bundled payment programs live at 1,300 provider sites that include 800 hospitals. Other sites include physician practices, skilled nursing facilities and home health agencies. “With Medicare hoping to shift up to $220 billion of spending toward value-based payment models, Remedy is exceptionally positioned to help the government succeed,” Mike Krupka, a managing director at Bain Capital Ventures, said in a statement.

* Physicians Interactive, which offers digital collaboration platforms for physicians and healthcare consumers, and offers data and analytics to aid pharmaceutical firms and other life sciences in marketing to physicians and consumers, has acquired QuantiaMD, which operates a mobile physician online collaboration platform. Terms were not disclosed. QuantiaMD has more than 225,000 physician members. Physicians average more than 20 minutes on the site per session, according to QuantiaMD COO Nick Werthessen.

* Cincinnati-based dunnhumby, which sells customer relationship management software across multiple industries, now has its eyes set on the healthcare market. The company is taking advantage of new initiatives from health insurers to focus on preventive services and incentivizing patients to change health behaviors. The software enables payers to understand consumer preferences, gaps in patient engagement, why patients leave a healthcare system, and what the future of retail healthcare will look like, and also develops personalized communication programs.

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